Director of Corporate Location Advisory Services

San Antonio, TX

POSITION SUMMARY

The Director of Corporate Location Advisory Services (“CLAS Director”) role is responsible for executing the Corporate Location Advisory Services program of work for the eight-county San Antonio region. The CLAS Director guides companies and their advisors through the corporate location decision and site selection process and ensures robust “service after the sale” as a client establishes in the region. The CLAS Director effectively collaborates and activates cross-functional teams by partnering across the Economic Development team, across the organization, and with gSATX regional partners, investors, site location consultants, and other external stakeholders to ensure effective and exceptional project management, resulting in corporate location wins and highly engaged expanding companies. 

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Effectively Manage Corporate Location Projects, Deliver Impactful Services, and Recruit New Businesses to San Antonio:

  • Professionally and enthusiastically represent the San Antonio region globally in all economic development efforts in various forums and audiences (executives, site selectors, elected officials).
  • Initiate, develop, and maintain relationships with global site selection consultants to ensure a steady stream of high-quality expansion projects that align with target sectors and regional economic development strategy.
  • Develop, inform, and/or execute on the creation of key data sets and visuals, marketing collateral and presentations, prospect and industry messaging, and hosting activations in collaboration with the full Economic Development and Brand & Communications teams.
  • Serve as a direct project lead for prospect companies; providing complete and professional technical assistance to prospects; market analysis/trends, information gathering.
  • Support organizational efforts to work with local employers on their talent pipeline needs and how they align to education and training offered throughout the MSA.  
  • Serve as a principal point of contact with a diverse coalition of partners, organizations, and private companies, securing their cooperation, support, and action to meet the location decision requirements of individual prospect companies.
  • Initiate and proactively develop and maintain relationships with gSATX partners and regional partners to accomplish the goals of gSATX’s regional economic development strategy.
  • Ensure smooth transitions and handoffs for clients when converting between lead generation to project, and project to BRE phases.
  • Maintain meticulous information in organization’s Customer Relationship Management (CRM) system.

Stay Informed and Be Present:

  • Remain abreast of economic development marketing best practices and trends (including economic development issues and target industry trends) that affect greater:SATX and its goals.
  • Represent greater:SATX and promote organizational objectives at official functions.
  • Jump in enthusiastically to support the team in other duties as assigned.
  • Be a catalyst for mobilizing multiple partners from the private and public sectors to advance the region creatively and powerfully.
  • In conjunction with the Chief Economic Development Officer, CEO and investors, carry-out active prospect and/or consultant marketing trips to targeted geographic locations and industry sectors to bring corporate location decisions and maintain relationships with companies/individuals from whom gSATX prospect leads are generated.
  • Manage and grow relationships to enhance collaboration with all partners, local, regional, national, and international.
  • Consistently identify and champion opportunities for investor engagement in prospect development and marketing activations.
  • Identify and support opportunities for new investor recruitment and engagement.
  • In support of the gSATX Business Advancement team, support the retention and expansion of existing target sector companies and other critical businesses in the region. 
  • Contribute to developing and maintaining corporate targeting lists, general and targeted marketing materials, marketing activations, and messaging to support local company growth. Partner with the gSATX Economic Development team to strategize, connect, and pitch companies as opportunities arise.
  • Gain robust understanding of what top office and industrial sector employers do, how they operate, and have/build relationships across multiple functions within large corporate headquarters so we can anticipate needs for retention and expansion purposes. Inform the organization on these findings and champion opportunities to strengthen connections and support for gSATX and its mission.
  • Gain robust understanding of the region’s global business ties to foster greater connection, supply chain development, and lead generation opportunities. Inform the organization on these findings and champion opportunities to strengthen connections and support for gSATX and its mission.
  • Participate in meetings of economic development professional associations, chambers of commerce, municipal councils, or other economic development-related committees, as assigned by the Chief Economic Development Officer and SVP.

POSITION QUALIFICATIONS

 Competency Statements:

  • Business Acumen - Ability to grasp and understand business concepts and issues.
  • Conceptual Thinking - Ability to think in terms of abstract ideas.
  • Project Management - Ability to organize and direct a project to completion.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Decision Making - Ability to make critical decisions while following company policies and procedures.
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Education:

Bachelor's Degree in Business Administration, Economics, Public Administration, Marketing, or related field required.


Experience: 

  • At least three (3) years of experience managing corporate expansion projects at an economic development organization with ability to demonstrate success in those projects preferred.
  • Experience in economic development or non-profit organizations preferred.

Computer Skills: MS Office (PowerPoint, Excel, Word, Outlook). Salesforce CRM experience preferred.

 

Certificates & Licenses: None.

 

Other Requirements: Assist and/or participate in travel as needed.  Valid Texas driver license and passport.

 

Core Values:

  • Be: Real. We are authentic, approachable, and open in our interactions. We represent greater SATX and embody the diverse cultures that make our community unique.
  • Be: Accountable. We are reliable, dependable, and adaptable. We follow through and deliver to our internal and external customers. Our attitude is “if not me, who? And if not now, when?”
  • Be: Curious. We are inquisitive learners. We crave information and context. We have courage and are empowered to ask questions, respectfully challenge, and actively listen to learn. 
  • Be: Purposeful. We are passionate about the greater SATX community. We want to see our region thrive and are determined to make it happen. We know our mission is “bigger than us” and we lead with a service driven purpose.
  • Be: Courageous. We are action-oriented, solutions driven, and willing to take calculated risks for positive outcomes.  We act courageously to ensure our team and external relationships do not lose momentum when pursing shared goals.

PHYSICAL DEMANDS

Lift/Carry: Activity is not applicable to this occupation.              Other Physical Requirements: None

 



WORK ENVIRONMENT

This is a flexible work environment which includes both in-office attendance and the ability to work from home as business needs allow. Work is performed both indoors/sedentary, and outdoors, traveling to/from meetings. Operating computer, manual dexterity, talking, hearing, and repetitive motion.  Use of personal computing equipment, telephone, and multi-functioning printer. Ability to travel for business development trips, and locally to and from meetings, training sessions or other business-related events. After hours work/ travel/ meetings may be required. Maintaining ongoing workload during business travel may be necessary.  


The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

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